PRIVACY POLICY AND TERMS OF USE AGREEMENT
Effective Date: January 1, 2025
ASCPM Functional Medicine values your privacy. This Privacy Policy (“Policy”) explains how we collect, use, and protect personal information from those who visit our website or use our online services. It is designed to assure you of our commitment to maintaining high standards of privacy protection and compliance.
We may update this Policy from time to time. Please review this page regularly to remain informed of changes. If we make significant changes to how we use personally identifiable information, we will provide notice on our website, and you may choose whether to allow such use.
This Policy applies to ASCPM Functional Medicine and governs all data collection and use by us. By using our website, you consent to the practices described in this Policy.
Information We Collect
We may collect the following types of information:
- Voluntarily Provided Information: Such as your name, phone number, billing details, or other information submitted via our contact form, surveys, or patient intake forms.
- Automatically Collected Information: Including cookies, server logs, and third-party tracking technologies that help us analyze site performance and usage.
- Non-Personal Information: Such as demographic data, browser type, or operating system, to help us improve our services.
Why We Collect Information
We collect your data to:
- Provide and deliver the services you request.
- Better understand patient needs and improve our services.
- Communicate with you regarding appointments, updates, or information related to your care.
- Conduct internal research to improve treatment options and user experience.
- Customize website content according to preferences and behavior.
We will retain your information only for as long as necessary, consistent with applicable laws and regulations.
Use of Information
ASCPM Functional Medicine does not sell, rent, or lease personal information.
We may use personal information to:
- Operate our website and provide requested services.
- Inform you of other treatment services that may benefit your health.
- Conduct surveys or research to improve services.
- Manage communications through secure channels, including SMS appointment reminders.
We may also use third-party social media platforms (e.g., Facebook, Instagram, LinkedIn) to engage with patients. These platforms have their own privacy policies, which we do not control.
Disclosure of Information
We may disclose information only under these circumstances:
- To provide requested services.
- As required by law, including subpoenas or court orders.
- To trusted third-party vendors assisting with website functionality or security.
- To enforce our Terms of Use or protect our legal rights and property.
Children’s Privacy
Our website is not directed to children under 13. We do not knowingly collect information from children. If such information is inadvertently obtained, we will promptly delete it.
SMS Communications
By opting into SMS, you may receive:
- Appointment reminders
- Follow-up instructions
- Important updates related to your care
Message frequency may vary. Standard message and data rates may apply.
You may opt out at any time by replying STOP, or request assistance by replying HELP.
Security
We implement appropriate administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, or misuse. This includes encryption (SSL) for data in transit, secure storage, and restricted employee access.
Links to Other Websites
Our website may link to third-party websites. We are not responsible for the privacy practices of those sites. Please review their policies before sharing information.
Notice to European Union Users
If you are located in the EU, your personal information will be transferred to the United States. By providing personal information, you consent to this transfer and use as described in this Policy.
Acceptance of Terms
By using this website, you accept the terms of this Policy. Continued use following any updates constitutes agreement with the revised Policy.
How to Contact Us
If you have any questions about this Policy, please use our Contact Form.
Mailing Address:
Albany Saratoga Centers For Pain Management
ASCPM Functional Medicine
1003 New Loudon Rd., Suite 103
Cohoes, NY 12047
Phone: 518.914.6080
Fax: 518.360.2587
